This privacy notice tells you what to expect us to do with your personal information.
Workbench Office Wales, Unit 14, Neptune Court, Vanguard Way, CARDIFF, CF24 5PJ, GB
We collect or use the following information to provide services and goods, including delivery:
We also collect or use the following information to provide services and goods, including delivery:
We collect or use the following information for the operation of customer accounts and guarantees:
We collect or use the following information for service updates or marketing purposes:
We collect or use the following information to comply with legal requirements:
Our lawful bases for collecting or using personal information to provide services and goods are:
We collect personal information about allergies, dietary preferences and any relevant health conditions so that activity and childcare providers can provide their services safely and fully informed. Other personal information collected enables parents and guardians to book their child/children into childcare and/or activities.
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
For time to time we may need to contact users to inform them of any system updates which could affect their experience of using the platform.
Our lawful bases for collecting or using personal information for legal requirements are:
People directly
| Record | Retention Period | Statutory Authority |
|---|---|---|
| Accident books, accident records/reports | 3 years from the date of the last entry (or, if the accident involves a child/ young adult, then until that person reaches the age of 21). | The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR) (SI 1995/3163) as amended, and Limitation Act 1980. Special rules apply concerning incidents involving hazardous substances (see below). |
| Accounting records | 3 years for private companies, 6 years for public limited companies | Section 221 of the Companies Act 1985 as modified by the Companies Acts 1989 and 2006 |
| Records relating to children and young adults | Until the child/young adult reaches the age of 21 | Limitation Act 1980 |
| Record | Recommended Retention Period |
|---|---|
| Personnel files and training records (including disciplinary records and working time records) | 6 years after employment ceases |
| Senior executives' records (that is, those on a senior management team or their equivalents) | permanently for historical purposes |
Digital Ocean
This data processor does the following activities for us: They host our website. No payment information (card details etc) is held on the server as this is encrypted via third party secure payment platforms (Stripe and Go Cardless).
Other relevant third parties:
When customers register and book activities through the Wootzoo platform their names, contact information, and any relevant details about allergies, diet or medical conditions are passed to the provider to manage the booking. The customer is prompted to give consent to this on booking. Each activity provider and childcare provider should also have their own privacy policy which should be available on request.
Under data protection law, you have rights including:
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113