Frequently Asked Questions

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For Providers

On the Pro Plan, you can share your QR code with parents to allow them to register with your setting. You can find the QR code under 'Settings' in the top-right menu. Download it to print, add it to posters, or share it via email.

Share your homepage URL with customers via email or the Wootzoo messaging service. You can find your homepage URL on your Cylch profile page by clicking on your Cylch name in the left-hand menu. Copy the link to share via email or Wootzoo Messaging.

Once parents visit your homepage, they can message you and register their children.

All your day-to-day information and settings are available under your Cylch name in the left-hand menu.

When parents register, they are redirected to complete the first form in your list. If no custom forms have been added, this will be the P1 form. Additional forms can be completed as necessary.

You can create contracts for all registered children, whether they are 'Active' or in 'Pre Registration'. Contracts are created based on time slots and can be sent to parents for approval. Once approved, they can be managed from the child's profile.

Invoices are automatically generated based on agreed contracts. You can customize invoice amounts by adjusting the billed hours and days. Invoices are only generated if the contract is both 'Active' and 'Live' (approved by the parent).

From ‘Settings’ in the top-right menu, click on the ‘Connect with GoCardless now’ button to begin the setup process. Follow the instructions to add your bank details, and you’ll be redirected back to your Wootzoo dashboard once done.

With a standard Wootzoo account, you can list your activity classes for free. Simply log in, navigate to the 'Sessions' section, and add your classes there.

Users can search for your classes by name or location using the Wootzoo platform. Premium account holders also have their classes featured on their homepage, increasing visibility. Visit search by name or search by location to see how it works.

With a free account, you can list your children’s activities, share your homepage link, create and share class details, communicate with parents, and manage parent registrations and contracts. Free accounts are great for getting started, but you might consider upgrading to the Pro Plan for more features.

The Pro Plan offers additional features such as unlimited registrations, access to detailed analytics, advanced scheduling tools, and the ability to share QR codes with parents for easy registration.