Childcare Offer for Wales (CCOW)

Providers

Childcare Offer for Wales (CCOW) is Welsh Government funding for a child's eligible hours, deducted from what you invoice the parent. It's only relevant if you charge by the hour.

Turning It On

Go to Settings → Invoicing and find the Childcare Offer for Wales card. This card won't do anything for you unless you have an Hourly Rate set.

Hourly Rate - your own per-hour charge.
CCOW funding rate - the current Welsh Government rate (defaults to £6.67), which values the funded hours on the breakdown. This doesn't change what parents pay.
Show CCOW calculation on invoices - toggle showing the CCOW workings to parents on invoices (on by default).
Deduct Childcare Offer from the session price - optional checkbox, off by default. See below.

Setting Up a Child

There are two separate steps, and both are needed before any money is deducted from a child's invoices:

CCo Wales Hours - on the child's profile, open the "CCo Wales Hours" box and enter their weekly eligible hours. This is what actually drives the £ deduction - without it set, nothing gets deducted, no matter what else is configured.
Ticking CCOW on the contract - on each session in the contract editor, tick the CCOW box. This shows the green "Childcare Offer Wales (Funded)" badge on the contract - but the badge on its own does not mean money is being deducted.

Common mistake: ticking CCOW on the contract without setting the child's hours. The badge will show and the contract will look correct, but invoices will still bill full price with no warning. If an invoice isn't deducting as expected, always check the child's hours are set first.

How the Deduction Works

By default (checkbox off): funded hours are priced at the CCOW rate, and any remaining unfunded time is billed at your hourly rate.

With the checkbox on: a session keeps its own listed price, and the funded hours are deducted directly from that price (capped, never negative, and never carried over to a dearer session the same day).

Only turn this on if you'd rather see a session price reduced on the invoice than an hourly recalculation. You don't have to use it.

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