Nursery Profile & Settings
Your nursery profile controls what parents see publicly and how the system behaves. Settings are split across several tabs under Settings → Sub-provider Settings.
Profile Information
Under the Global tab you can update:
- Name: your setting's display name
- Address: used for public listing and maps
- Bio: a short description shown on your public page
- Welsh title (
titleCym) - displayed instead of the English name for Welsh-language users - Contact email and telephone
- Photos: upload at least one image so parents can recognise your setting
Opening Times & Holidays
Set your regular opening hours under Settings → Opening Times. For each day, set open/close times or mark the day as closed. Use the "Copy to all days" button to fill the week quickly.
Add holiday dates to suppress automatic payment reminders during closures - no reminders are sent on dates you mark as holidays.
Invoicing Settings
Under the Invoicing tab:
- Bank details: these appear at the bottom of every invoice
- Payment reminders: toggle on/off and set the number of days between chases
- CCOW (Childcare Offer for Wales): enable the CCOW calculation display on invoices and set your hourly rate
- Sibling discount: configure a percentage or fixed discount applied when siblings attend the same session (see Discounts)
Notification Settings
Under the Notifications tab, control which automated emails are sent to parents - absence notifications, invoice reminders, daily report alerts, and more.
Customisation (Preferences Tab)
Set language preferences (Welsh/English), the default language for parent-facing content, and other display options.
Multiple Sub-providers
If you manage more than one nursery or branch, each is a separate sub-provider under your account. Switch between them from the navigation. Settings, children, staff and invoicing are all scoped to the currently selected sub-provider.